Yuma Public Library

Team manager Charlie Brown, is so desperate to win a baseball game, that he tries to trade Lucy, his worst player, but ends up trading Snoopy, his best player.

"From New York Times bestselling author Olivie Blake comes an intricate web of love, magic, and rival witch families in New York City. In modern-day Manhattan where we lay our scene, two rival witch families fight to maintain control of their respective criminal empires. On one side of the conflict are the Antonova sisters - each one beautiful, cunning, and ruthless - and their mother, the elusive supplier of premium intoxicants, known only as Baba...

Lencioni illustrates the principles of inspiring client loyalty through a business fable. He explains the theory of vulnerability in depth and presents concrete steps for putting it to work in any organization. The story follows a small consulting firm, Lighthouse Partners, which often beats out big-name competitors for top clients. One such competitor buys out Lighthouse and learns important lessons about what it means to provide value to its clients....

World War I stands as one of history's most senseless spasms of carnage, defying rational explanation. In a riveting, suspenseful narrative with haunting echoes for our own time, Adam Hochschild brings it to life as never before. He focuses on the long-ignored moral drama of the war's critics, alongside its generals and heroes. Thrown in jail for their opposition to the war were Britain's leading investigative journalist, a future winner of the Nobel...

Springtime means it's baseball season, and Charlie Brown wants this to be the year his team finally wins a game! Charlie Brown's only option is to make some trades to improve his team. He calls Peppermint Patty to make a deal, but she tells him there's only one player on his team she wants, "he's the funny looking little kid with the big nose." Snoopy! Peppermint Patty offers Charlie Brown five good players for Snoopy. But will Charlie Brown trade...

Fifteen-year-old Ben's mother would like him to follow his best friend, Tanner, and join Chief Master Lisa Kleisch's tae kwon do studio, but Ben is loyal to his long-time instructor, Mr. Ronson; besides he really does not like what he sees of Lisa Kleisch's joyless technique--and when Tanner admits that he hates it at the new dojang, Ben is more determined than ever to prove that he can win with Mr. Ronson.

Thirteen-year-old nonbinary tiger spirit Sebin must decide where their loyalties lie when their traitorous uncle hijacks the battle cruiser that happens to be Sebin's first assignment in the Cadet Program.

"Fiercetooth, a NightWing obsessed with what could have -- and should have -- been. Deathbringer, desperate to prove himself as the next great NightWing assassin. Six-Claws, a loyal SandWing, who will soon find that loyalty comes with a price. Foeslayer the NightWing, a dragon in love turned kidnapper, and Prince Arctic of the IceWings, a runaway turned captive. In these four short stories, dig deeper into the world of Pyrrhia to discover what really...

In The Science of Service, customer service expert Mark Colgate uses the latest research into the science and discipline of great service, combined with fascinating case studies from companies as diverse as Whistler Blackcomb to Australia's Commonwealth Bank to Amazon, to empower you to differentiate your organization, increase customer loyalty, and drive revenue. Colgate distills more than twenty years of teaching customer service courses into his...